Cancellation Policy & Cancellation Form

A. Cancellation Policy

Introduction

Consumers are entitled to a right of cancellation under the following conditions, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed:

Right of Cancellation

You have the right to cancel this contract within 28 days without giving any reason.

The cancellation period is 28 days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods.

To exercise your right of cancellation, you must inform us (KRAFT GmbH, Von-Humboldt-Straße 9, 74592 Kirchberg, Germany, Tel.: +497904943600, E-Mail: info@kraft-lernen.de) by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to cancel this contract. You may use the attached sample cancellation form, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Consequences of Cancellation

If you cancel this contract, we will reimburse you for all payments we have received from you, including delivery costs (except for the additional costs arising from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this reimbursement, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earlier.

You must send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods. The direct costs of returning such goods which, due to their nature, cannot be returned to us by normal post (freight goods), are estimated for each such item at a maximum of about 90 euros.

You are only liable for any diminished value of the goods if this loss in value is due to handling of the goods which was not necessary to ascertain the nature, characteristics and functioning of the goods.

B. Cancellation Form

If you wish to cancel the contract, please fill out this form and return it to us.

To

KRAFT GmbH
Von-Humboldt-Straße 9
74592 Kirchberg
Germany

E-Mail: info@kraft-lernen.de

I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*) / the provision of the following service (*)

_______________________________________________________

_______________________________________________________

Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

________________________________________________________
Address of consumer(s)

________________________________________________________
Signature of consumer(s) (only if notified on paper)

_________________________
Date

(*) Delete as appropriate